REMKTOS – Remktos Privacy Policy

1. Who We Are

This Privacy Policy explains how REMKTOS (“REMKTOS”, “we”, “us”, or “our”) collects, uses, and protects information when you use our marketing automation platform Remktos (the “Service”).

By using Remktos, you agree to this Privacy Policy.

2. What Remktos Does (High Level)

Remktos is a marketing automation system that:

• Collects basic information about your business (e.g., website, industry, products/services).
• Visits your public website to understand your business and create a marketing strategy and social media posts.
• Allows you to connect your Instagram Business account so we can automatically publish posts on your behalf.
• Lets you regenerate posts, edit posts, and disconnect Instagram at any time.

We do not use your Instagram connection for any purposes unrelated to your business marketing.

3. Information We Collect

3.1 Information You Provide

3.2 Information We Collect From Your Website

When you provide your company website, we may automatically:

• Visit your public website pages.
• Collect publicly available information about:
  • What your business does
  • Products/services offered
  • Brand language and key terms

We use this information only to build and improve your marketing strategy and content.

We do not attempt to access any non-public areas of your website.

3.3 Information From Instagram (Business Accounts Only)

When you connect your Instagram Business account, we use the official Instagram/Meta APIs to:

• Verify that the account is a Business or Creator account, not a personal one.
• Obtain the minimum necessary data to:
  • Publish posts (images, captions, hashtags) on your behalf.
  • Manage and schedule content created by Remktos.

We do not:

• Connect to or manage personal Instagram accounts.
• Read or store your private messages (DMs).
• Collect your followers' private information.
• Collect any non-business-related Instagram data beyond what is strictly needed for posting and business insights.

You can disconnect your Instagram account from Remktos at any time (see Section 7).

3.4 Automatically Collected Data (Usage & Analytics)

When you use our Service or visit our website, we may automatically collect:

• Log data (IP address, browser type, device information, access times, pages viewed)
• Usage data (features used, clickstream, performance events)
• Cookie and tracking information

We may use third-party tools, such as:

• Google Analytics
• Meta/Facebook Pixel
• Other similar marketing/analytics tools

These tools help us understand how our platform is used, improve it, and measure marketing performance.

4. How We Use Your Information

We use the information we collect to:

Provide and operate the Service

• Generate marketing strategies and posts for your business.
• Schedule and automatically publish posts on your connected Instagram Business account.
• Store and manage your content and configurations.

Improve and personalize the Service

• Tailor strategies and content to your business.
• Analyze performance and improve our algorithms and features.

Communicate with you

• Send important updates about your account or Service changes.
• Provide customer support.
• Send optional marketing communications (where permitted and with your consent where required).

Security, Fraud Prevention & Legal Compliance

• Monitor and protect against unauthorized use.
• Comply with legal obligations and respond to lawful requests.

We do not use your information for purposes unrelated to marketing for your business.

5. Legal Bases (If Applicable in Your Jurisdiction)

Where required by law (for example, in the EEA/UK), we process your personal data on the following legal bases:

• Contract: To provide you with the Service you requested.
• Legitimate Interests: To improve our Service, prevent abuse, and run analytics in a way that respects your privacy.
• Consent: For certain cookies, marketing communications, or specific optional features (where required by law).

You can withdraw consent at any time (for example, by changing cookie settings in your browser or unsubscribing from marketing emails).

6. How We Share Your Information

We share your information only in limited circumstances:

Service Providers

• Hosting providers
• Analytics and monitoring tools (e.g., Google Analytics, Meta Pixel)
• Logging, security, and infrastructure services

These providers process your data on our behalf and in accordance with this Privacy Policy.

Marketing & Analytics Tools

To understand usage, performance, and conversions for our own marketing and product improvement.

Legal Requirements & Protection

• If required by law or a valid legal process.
• To protect our rights, safety, or property, or that of our users or the public.

Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to continuity of protections.

We do not sell your personal information.

We do not share your business data with other clients or unrelated third parties for their independent use.

7. Your Choices & Controls

7.1 Instagram Connection

You can connect a Business Instagram account to Remktos to allow automatic posting.

You can disconnect your Instagram account at any time from within the Service or via your Meta/Instagram settings.

After disconnection:

• We will no longer be able to post on your behalf.
• Existing data related to the connection may be retained as needed for logs, security, or legal reasons, but we stop receiving any new data from Instagram.

7.2 Content & Posts

• You can regenerate, edit, or delete drafts of posts directly in the platform.
• You decide what gets published and when (unless you explicitly enable fully automated workflows).

7.3 Account Information

• You can update your account information in your profile settings.
• You may request deletion of your account and associated personal data by contacting us (see Section 11).
• We may keep certain data where required by law or for legitimate business purposes (e.g., billing records, security logs).

7.4 Cookies & Tracking

• You can manage cookies through your browser settings.
• Some cookies are essential for the Service to function and cannot be fully disabled without affecting functionality.

8. Data Retention

We retain your information for as long as:

• Your account is active, or
• We need it to provide you with the Service, or
• It is necessary for legitimate business needs (e.g., accounting, security) or legal obligations.

When we no longer need your information, we will delete or anonymize it.

9. Data Security

We use technical and organizational measures designed to protect your information, including:

• Encryption in transit (e.g., HTTPS/TLS)
• Access controls and authentication
• Internal policies limiting who can access your data

However, no system can be guaranteed 100% secure. You are responsible for keeping your login credentials confidential.

10. International Data Transfers

Depending on where you are located, your information may be processed and stored in other countries. Where required by law, we take steps (such as contractual safeguards) to ensure an adequate level of protection for your data.

11. Your Rights

Depending on your jurisdiction, you may have some or all of the following rights:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete data.
• Deletion of your personal data (“right to be forgotten”).
• Restriction or objection to certain processing.
• Data portability.
• The right to withdraw consent (where processing is based on consent).
• The right to lodge a complaint with a data protection authority.

To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.

12. Children's Privacy

Remktos is not intended for children and we do not knowingly collect personal data from individuals under the age of 18 (or the minimum legal age in your jurisdiction). If you believe a minor has provided us with personal data, please contact us so we can delete it.

13. Third-Party Services

Our Service may contain links to third-party websites or services (including social networks, analytics, or marketing tools). We are not responsible for the privacy practices of such third parties. We recommend reviewing their privacy policies separately.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

When we make changes, we will revise the “Last updated” date at the top and, where appropriate, notify you through the Service or by email.

Your continued use of Remktos after changes are posted means you accept the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, or if you wish to exercise your rights, please contact us at: